Director Operations - Medical Coding with GeBBS Healthcare Full-time Job

Job description

 

Designation: Director Operations

Department: Medical Coding

Job Location: Hyderabad

JD:

Specialties:

• Operations and Performance Management
• Migrations / Setup start-up projects
• Planning & Budgeting revenues and controls
• Client Relationship Management
• Process and people-related change management.
• Farming within existing engagements

Key Responsibilities:

• Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management
• Heading the offshore Service delivery of Multi-speciality Coding
• Implement programs to ensure the attainment of business plans for growth and profit.
• Provide directions and structure for operating units.
• will be responsible for designing, setting up, and managing a process excellence/quality framework that ensures that our coders deliver high-quality work.
• Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.
• Implement improved processes and management methods to generate higher ROI and workflow optimization.
• Provide mentoring and guidance to subordinates and other employees.
• Responsible for managing multiple accounts.
• Looking after end-to-end management of a program covering multiple work streams with a total span.
• Facilitating process re-engineering and improvements to enhance customer engagement.
• Generating new prospects for the organization to showcase capabilities.
• Ensuring attrition control & job enrichment at process levels

Required Skillset:

• 14+ years in Medical Coding with current role as Senior Manager or Above or equivalent to managing operations team of medical coding
• Must have handled outpatient Coding / Inpatient Coding team

Education: Any Graduate or Life Science Graduate

Interested candidate can share their profile on anandi.bandekar@gebbs.com or Connect on WhatsApp

Role: Head - Operations

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

GeBBS is an ISO 9001-certified healthcare outsourcing solutions firm based in Englewood Cliffs, NJ, with multiple Global Delivery Centers located in Mumbai, India. We focus on providing Business Process Outsourcing (BPO) solutions to Healthcare Providers (Medical Billing companies, Hospitals, Faculty Practices and Large Physician groups). We help our clients succeed by leveraging our domain expertise and our innovative and cost-effective approach to global outsourcing. For more details, please visit .